At Glownsharp, governed by Vacitro It Solutions, our focus is on creating a reliable and effortless shopping journey for each of our customers. For the purposes of this policy, “we,” “our,” and “us” indicate Vacitro It Solutions, while “you,” “your,” and “user” pertain to our respected shoppers. Our primary goal is to confirm that every women accessory purchased through our platform is delivered both swiftly and securely. This Shipping and Delivery Policy has been designed to present the rules and standards concerning the dispatch and movement of products purchased from us. By completing an order, you acknowledge your agreement with all the conditions stated below.
Service Availability
We currently cater to all pin codes within India for delivery. However, international shipping is not being offered at this time.
Order Handling Time
After an order is placed and confirmed, it typically takes 1–2 working days for us to pack and schedule it for shipment (excluding Sundays, Saturdays, and public holidays). Following this, you will receive a confirmation email with complete shipment details.
Estimated Delivery Period
The standard delivery duration usually ranges between 3–8 business days, allowing you to receive your chosen accessories within a reasonable window of time.
Unsuccessful Deliveries
If a parcel cannot be delivered due to issues such as incorrect address, absence of the recipient, or denial of delivery, the package will be returned to our warehouse. In such cases, customers can request that the order be shipped again.
Lost or Damaged Parcels
If the item delivered is damaged, kindly report the issue to our support team within 48 hours of receipt and provide photographic proof. If a shipment is lost during transit, we will process either a replacement or a refund once the courier confirms the case.
Customer Support
For any doubts or concerns connected to our shipping and delivery procedures, please reach us at: vacitroitsolutions@gmail.com
We sincerely thank you for trusting us and remain committed to offering timely, safe, and hassle-free delivery of your accessories on every purchase.
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